Most orders will be shipped within 1-5 business days after your order has been placed. Unless your order is a custom order and will take 3-7 days to be handcrafted. These include name tags and customized name chain pendant designs.
All our orders ship through USPS (United States Postal Services). You may choose expedited services at check out. We are able to use DHL, FeDex, UPS or USPS.
All our packages are insured, as long as your product doesn't show delivered we will be able to use the insurance.
ESTIMATED SHIPPING TRAVEL TIMES
The below are estimated but not guaranteed:
North America: 1-7 business days
Canada: 7-14 business days
Europe: 10-21 business days ( this will depend on customs and your country's specific restrictions)
Rest of the world: 10-21 business days ( this will depend on customs and your country's specific restrictions)
The time from when an order is picked to the time it is delivered will solely depend on the shipping method chosen and transportation provider.
Please note that once the item leaves our shop we can't guarantee delivery times. Although, we are very fast at shipping.
CUSTOM AND IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply. YanYa is not responsible for delays due to customs.
Thank you for shopping with us!